Frequently asked questions

We accept all major Debit and Credit Cards, Visa, Mastercard. The Website works with Stripe for any payments to maximise security and quality of service

We accept Crypto payments. At the moment we don't have the functionality available for online bookings but a booking can be completed with Crypto payments by contacting us.

Cancel your booking more than 30 days before your scheduled pick-up/delivery date, you will receive a full refund.

If you cancel your booking between 15 and 30 days before your scheduled pick-up/delivery date, you will receive a 50% refund.

If you fail to show up for your scheduled pick-up/delivery or cancel your booking within 24 hours of your scheduled pick-up time, you will not receive a refund. Your reservation will still be valid, subject to availability. • | • If you do not show up for your booking, your reservation will be cancelled and you will not receive a refund.

If you need to change the date of your booking, you can do so at no extra cost up to 30 days before your scheduled pick-up date.

If you need to change the date of your booking between 15 and 30 days before your scheduled pick-up date, there will be an additional 20% charge based on the total cost of your original booking.

If you need to change the date of your booking on the day of pick-up, you will need to pay 50% of the original booking price.

If you want to change the car you have booked, you can do so at no extra cost up to 30 days before your scheduled pick-up date.

If you want to change the car you have booked between 15 and 30 days before your scheduled pick-up date, there will be an additional 20% charge based on the total cost of your original booking, plus any difference in the rate of the new car.

We provide the service of a luxury car with our professional chauffeur on your special day. Please contact us for further information and pricing

We have selective deliver locations including all airports with no additional cost. We also provide professional chauffeur services upon request

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